Shipping Policy

We usually ship orders within 24-48 hours of receipt – Mon thru Thur.
Orders received on Friday, Saturday or Sunday usually ship the following Tuesday or Wednesday.
Exceptions for Holidays, unusually large orders, orders requiring extensive Custom Packing, and, of course, Incidents and Accidents beyond our control.  

Once the order is shipped, you will get an e-mail with a tracking number.

If you have any questions, please e-mail us at: Hello@pacificteaimports.com